Privacy Policy

This privacy statement (the “Statement”) applies to the website www.Fortera.nl (the “Website”) and the services (the “Services”) provided by Fortera (the “Company”, “we”, “us” or “our”). By using the Website or the Services, you agree to the collection, use, and sharing of your personal data as described in this Statement. If you do not agree with our policies and practices, do not use the Website or the Services.

The Company is committed to protecting your privacy and ensures that your personal data is processed in a transparent and secure manner. This Statement explains how we collect, use, and share your personal data when you visit the Website or use the Services.

1. Which personal data do we collect?

We may collect the following personal data from you:

• Contact details, such as your name, email address, telephone number, and postal address.
• Financial data, such as your bank account information.
• Identity verification data, such as your government-issued ID or passport.
• Transaction data, such as information about transactions you make through the Services.
• Marketing and communication preferences.
• Any other personal data you choose to provide to us.

2. How do we collect your personal data?

We may collect your personal data in the following ways:

• Directly from you, when you provide it to us through the Website or the Services.
• Automatically, using cookies and other tracking technologies.

3. Why do we collect your personal data?

We may collect and use your personal data for the following purposes:

• To provide the Services to you, including processing transactions and managing your account.
• To communicate with you, including sending you updates and marketing materials.
• To comply with legal obligations and regulations.
• To improve the Website and the Services, including through analysis and research.

4. How do we share your personal data?

We may share your personal data with the following parties:

• Service providers, such as payment processors and IT service providers.
• Regulators and law enforcement agencies, if required by law or in response to a valid request.
• Professional advisors, such as lawyers and accountants.

5. How do we protect your personal data?

We take reasonable measures to protect your personal data against unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal data.

6. How long do we retain your personal data?

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, as described in this Statement.

7. Your rights and choices

Under the Dutch General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• The right to access your personal data.
• The right to have inaccuracies in your personal data corrected.
• The right to have your personal data deleted, subject to certain exceptions.
• The right to restrict the processing of your personal data.
• The right to object to the processing of your personal data.
• The right to data portability, which allows you to obtain a copy of your personal data in a structured, commonly used, and machine-readable format.
• The right to withdraw your consent at any time, if the processing of your personal data is based on your consent.

To exercise your rights, contact us at hello@Fortera.nl. We will do our best to comply with your request, subject to any legal and regulatory requirements.

8. Cookie policy

We use cookies and similar technologies to improve your experience on the Website and to understand how you use the Website and the Services. A cookie is a small data file stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies, which are necessary for the Website to function correctly.
• Performance cookies, which collect information about how you use the Website and the Services, such as which pages you visit and which features you use.
• Functional cookies, which ensure the Website remembers your preferences and settings.

9. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about our collection, use, and sharing of your personal data.

Contact us

If you have questions or concerns about this policy or our collection, use, or sharing of your personal data, please contact us at hello@fortera.nl. You may also contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you have complaints or concerns about our handling of your personal data.